Frequently Asked Questions
Everything you need to know about shopping with Treehouse Toys.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
What is your return policy for apparel and accessories?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, certain accessories may be final sale.
Are your products ethically sourced?
Yes, Treehouse Toys is committed to sustainability. We partner with manufacturers who adhere to fair labor practices and use high-quality, eco-friendly materials.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring a similar item you own and comparing it to our specifications for the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress.